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Volume
3, Issue 12
December 2003
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FOUR
HOLIDAY STRESS-BUSTERS
The
holiday season generates joy, goodwill and
stress. Take these steps to a less
stressful workplace during the holidays:
- Clarify your
expectations for attendance and
productivity. Many
people have "additional
obligations" this time of year.
Something has to give. Recognize the
need for flexibility and don't
assume that others know your
expectations express them.
- Make things special. During
the holidays we get what we focus
on. If we focus on what's special
about our company and services, our
customers and clients, our families
and spirituality, we'll enjoy the
best of the holidays. Make sure your
company is well decorated. Spend a
few bucks if you have to. Have a
great office party. Don't just hand
out the Christmas bonus hand out
acknowledgements with it.
- Cut down on the food,
sweets, and alcohol.
Don't overdo things. Because we all
need plenty of energy to survive
December, take a balanced approach
to the season's delights.
- Hold off on the annual
performance appraisal or salary
review until January
Life is stressful enough during
December. Don't introduce stressors
that can wait another month.
Follow these four tips and your
company will also have a joyous holiday
season!
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CHRISTMAS
CAROL FOR 2003
In
the Spirit of the season, we hearken you
back to the greatest of holiday stories.
In this scene, Scrooge is visiting his
former place of employment with the ghost
of Christmas Past. We catch up with them
as they view the joyous company Christmas
party:
During the whole of this
time, Scrooge had acted like a man out of
his wits. His heart and soul were in the
scene, and with his former self. He
corroborated everything, remembered
everything, enjoyed everything, and
underwent the strangest agitation. It was
not until now, when the bright faces of
his former self and Dick were turned from
them, that he remembered the Ghost, and
became conscious that it was looking full
upon him, while the light upon its head
burnt very clear.
"A small matter," said the
Ghost, "to make these silly folks so
full of gratitude."
"Small," echoed Scrooge.
The Spirit signed to him to listen to
the two apprentices, who were pouring out
their hearts in praise of Fezziwig. And
when he had done so, said, "Why! Is
it not? He has spent but a few pounds of
your mortal money: three or four perhaps.
Is that so much that he deserves this
praise?"
"It isn't that," said
Scrooge, heated by the remark, and
speaking unconsciously like his former,
not his latter, self. "It isn't that,
Spirit. He has the power to render us
happy or unhappy; to make our service
light or burdensome; a pleasure or toil.
Say that his power lies in words and
looks; in things so slight and
insignificant that it is impossible to add
and count em up: what then? The
happiness he gives is quite as great as if
it cost a fortune.
He felt the Spirit's glance, and
stopped. "What is the matter?"
asked the Ghost.
"Nothing particular," said
Scrooge.
"Something, I think?" the
Ghost insisted.
"No," said Scrooge, "No.
I should like to be able to say a word or
two to my clerk just now! That's
all."
Postscript
Charles
Dickens wrote these words in 1843. You
might want to ask yourself, "How much
happiness have I given the people I
employ, manage or work with every
day?"
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BEYOND
THE ANNUAL BONUS
Perhaps
it's time to question the need for an
annual bonus. Employees come to expect it,
the impact seldom lasts more than two
weeks, it's usually spent before being
received, and it does little to motivate
performance. So why do you keep giving
bonuses because you've always done it?
It might make more sense to spread out
bonus payments on at least a quarterly
basis. If your company reaches critical
benchmarks within a quarter, issue the
bonus. Not only will this give you four
times the motivational bang for the buck,
it's also a perfect example of "just
in time."
Finally, consider designating a portion
of bonus monies as an "intra-capital
reward that the employee must spend within
the company. This recycles the money back
and gives the employee a sense of
authority and responsibility. Distribute
basic guidelines for use of the funds, but
make sure to give a wide discretion. Let
employees pool their bonuses if they'd
like.
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CAN YOU
DIG IT? PLANTS REDUCE WORKPLACE STRESS!
Employees
in all types of work environments from
call centers to operating rooms
experience considerable job stress. An
organization called Plants at Work says that
green growing things can play an important
role in creating a more relaxed environment.
According to the
California-based group, "employees
exposed to plants exhibit more positive
emotions, such as happiness and
assertiveness, and fewer negative emotions,
such as sadness and fear. It adds that
interior plantscapes can dramatically
improve recruitment and retention of top
employees. Plants also provide a
cost-effective tool for managing risks and
liabilities associated with poor indoor air
quality.
Plants at Work recommends a
number of strategies, such as creating a
"healthy and green" at-work
initiative that evaluates a company's health
and stress situation and the role plants can
play. Learn more about this green approach
at www.plantsatwork.org.
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RELIGION
IN THE WORKPLACE: THOU SHALT NOT
DISCRIMINATE
The holiday season makes an ideal time to
focus on cases regarding religion in the
workplace. As a starting point, Title 7 of
the Civil Rights Act of 1964 prohibits
discrimination based on religion. In 2002,
the EEOC reported 2,572 religious
discrimination claims. Not surprisingly,
many of these claims are combined with
national origin discrimination allegations
(i.e. someone claims discrimination because
they are from an Arab country, as well as
Muslim).
The EEOC makes these points on its Web
site:
"If your company's dress code
conflicts with religious practices, the
employer must modify the dress code unless
doing so would result in undue hardship. The
EEOC's guidelines on religious
discrimination can be found by going to www.eeoc.gov/facts/fs-relig_ethnic.html.
"In most cases, whether or not a
practice or a belief is religious is not an
issue. However, the EEOC defines religious
practices to include moral or ethical
beliefs as to what is right and wrong, which
are sincerely held with the strength of
traditional, religious views. The fact that
no religious group espouses such beliefs, or
that the religious group to which the
individual professes to belong might not
accept such belief, will not determine
whether the belief is a religious belief of
the employee or prospective employee. The
phrase 'religious practices' includes both
religious observances and practices.
Here are more guidelines to consider:
- It's an unlawful employment practice
for an employer to fail to reasonably
accommodate the religious practices of
an employee or prospective employee,
unless the employer demonstrates that
accommodation will mean undue hardship
in conducting its business.
- If a test or selection procedure is
scheduled at a time when an employee or
prospective employee cannot attend
because of religious practices, the
employer must accommodate the person
unless undue hardship would result.
- An employer may not ask about an
employee's background unless justified
by business necessity.
- An employer may state the normal work
hours for a job and ask if the employee
is able to work those hours. Then after
a position is offered, but before the
applicant is hired, the employer can
inquire into the need for religious
accommodation and determine whether this
is possible.
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The holiest of all holidays are
those kept by ourselves in silence and
apart; the secret anniversaries of the
heart..
Henry
Wadsworth Longfellow,
(1807-1882)
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This issue discusses:
Weve also provided hyperlinks to a
free Form of the
Month.
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DON'T
DESPAIR
Every once in a while it's
fun to add some humor to your day. One of
the funniest Web sites that we've seen is www.despair.com,
which turns the whole "success
stories" motivational approach on its
head. The Web site is cynical, witty, and
well worth a few minutes of your surfing
time.
CHECK
JOB APPLICANT'S ACADEMIC CREDS
Be
sure to substantiate academic credentials
claimed by prospective employees. Although
it's nothing new for job candidates to claim
degrees and credentials which they haven't
earned, recent years have witnessed an
explosion of so-called "diploma
mills. According to USA Today (September
29, 2003), there are more than 400 diploma
mills and 300 counterfeit diploma Web sites.
Perhaps even more disturbing, these
"universities" have morphed into
far more than "mom and pop"
operations; they earn annual revenues of
more than $500 million, according to John
Bear, author of Bears' Guide to Earning
Degrees by Distance Learning.
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CASES
OF THE MONTH
Our legal staff offers this
review of three top cases that might affect
your business.
(PDF)
(WORD)
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FORM
OF THE MONTH:
How to Be an
Excellent Employee
(PDF)
(WORD)
It's amazing how most companies
"grow" their employees. The
typical employee handbook defines
inappropriate employee conduct and its
consequences for the employee. Only the rare
and excellent company lists desired behavior.
It's essential to remain positive with your
employees. Remember you get what you
focus on.
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For
more information on the contents of this
newsletter, please e-mail or give us a
call.
The material presented here is
general in nature. Due to local and state
laws and ordinances, an individual article
might not apply in every jurisdiction.
Copyright
Employer Advisors Network, Inc. <%= year(date) %>
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Copyright © 2002 by WorkComp
Partners
215 East Main Street
Bartow, FL 33830
800.330.4745
FAX: 863.534.3562
E-mail: frank@workcomppartners.com
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