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Volume 3, Issue 12             
December 2003
             

FOUR HOLIDAY STRESS-BUSTERS

The holiday season generates joy, goodwill and stress. Take these steps to a less stressful workplace during the holidays:

  1. Clarify your expectations for attendance and productivity. Many people have "additional obligations" this time of year. Something has to give. Recognize the need for flexibility and don't assume that others know your expectations — express them.
  2. Make things special. During the holidays we get what we focus on. If we focus on what's special about our company and services, our customers and clients, our families and spirituality, we'll enjoy the best of the holidays. Make sure your company is well decorated. Spend a few bucks if you have to. Have a great office party. Don't just hand out the Christmas bonus — hand out acknowledgements with it.
  3. Cut down on the food, sweets, and alcohol. Don't overdo things. Because we all need plenty of energy to survive December, take a balanced approach to the season's delights.
  4. Hold off on the annual performance appraisal or salary review until January Life is stressful enough during December. Don't introduce stressors that can wait another month.

Follow these four tips and your company will also have a joyous holiday season!

CHRISTMAS CAROL FOR 2003

In the Spirit of the season, we hearken you back to the greatest of holiday stories. In this scene, Scrooge is visiting his former place of employment with the ghost of Christmas Past. We catch up with them as they view the joyous company Christmas party:

During the whole of this time, Scrooge had acted like a man out of his wits. His heart and soul were in the scene, and with his former self. He corroborated everything, remembered everything, enjoyed everything, and underwent the strangest agitation. It was not until now, when the bright faces of his former self and Dick were turned from them, that he remembered the Ghost, and became conscious that it was looking full upon him, while the light upon its head burnt very clear.

"A small matter," said the Ghost, "to make these silly folks so full of gratitude."

"Small," echoed Scrooge.

The Spirit signed to him to listen to the two apprentices, who were pouring out their hearts in praise of Fezziwig. And when he had done so, said, "Why! Is it not? He has spent but a few pounds of your mortal money: three or four perhaps. Is that so much that he deserves this praise?"

"It isn't that," said Scrooge, heated by the remark, and speaking unconsciously like his former, not his latter, self. "It isn't that, Spirit. He has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or toil. Say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count ‘em up: what then? The happiness he gives is quite as great as if it cost a fortune.

He felt the Spirit's glance, and stopped. "What is the matter?" asked the Ghost.

"Nothing particular," said Scrooge.

"Something, I think?" the Ghost insisted.

"No," said Scrooge, "No. I should like to be able to say a word or two to my clerk just now! That's all."

Postscript

Charles Dickens wrote these words in 1843. You might want to ask yourself, "How much happiness have I given the people I employ, manage or work with every day?"

You can read A Christmas Carol online by going to www.literatu re.org/authors/dickens-charles/christmas-carol/.

BEYOND THE ANNUAL BONUS

Perhaps it's time to question the need for an annual bonus. Employees come to expect it, the impact seldom lasts more than two weeks, it's usually spent before being received, and it does little to motivate performance. So why do you keep giving bonuses — because you've always done it?

It might make more sense to spread out bonus payments on at least a quarterly basis. If your company reaches critical benchmarks within a quarter, issue the bonus. Not only will this give you four times the motivational bang for the buck, it's also a perfect example of "just in time."

Finally, consider designating a portion of bonus monies as an "intra-capital reward that the employee must spend within the company. This recycles the money back and gives the employee a sense of authority and responsibility. Distribute basic guidelines for use of the funds, but make sure to give a wide discretion. Let employees pool their bonuses if they'd like.

CAN YOU DIG IT? PLANTS REDUCE WORKPLACE STRESS!

Employees in all types of work environments — from call centers to operating rooms — experience considerable job stress. An organization called Plants at Work says that green growing things can play an important role in creating a more relaxed environment.

According to the California-based group, "employees exposed to plants exhibit more positive emotions, such as happiness and assertiveness, and fewer negative emotions, such as sadness and fear.” It adds that interior plantscapes can dramatically improve recruitment and retention of top employees. Plants also provide a cost-effective tool for managing risks and liabilities associated with poor indoor air quality.

Plants at Work recommends a number of strategies, such as creating a "healthy and green" at-work initiative that evaluates a company's health and stress situation and the role plants can play. Learn more about this green approach at www.plantsatwork.org.

RELIGION IN THE WORKPLACE: THOU SHALT NOT DISCRIMINATE

The holiday season makes an ideal time to focus on cases regarding religion in the workplace. As a starting point, Title 7 of the Civil Rights Act of 1964 prohibits discrimination based on religion. In 2002, the EEOC reported 2,572 religious discrimination claims. Not surprisingly, many of these claims are combined with national origin discrimination allegations (i.e. someone claims discrimination because they are from an Arab country, as well as Muslim).

The EEOC makes these points on its Web site:

"If your company's dress code conflicts with religious practices, the employer must modify the dress code unless doing so would result in undue hardship. The EEOC's guidelines on religious discrimination can be found by going to www.eeoc.gov/facts/fs-relig_ethnic.html.

"In most cases, whether or not a practice or a belief is religious is not an issue. However, the EEOC defines religious practices to include moral or ethical beliefs as to what is right and wrong, which are sincerely held with the strength of traditional, religious views. The fact that no religious group espouses such beliefs, or that the religious group to which the individual professes to belong might not accept such belief, will not determine whether the belief is a religious belief of the employee or prospective employee. The phrase 'religious practices' includes both religious observances and practices.”

Here are more guidelines to consider:

  • It's an unlawful employment practice for an employer to fail to reasonably accommodate the religious practices of an employee or prospective employee, unless the employer demonstrates that accommodation will mean undue hardship in conducting its business.
  • If a test or selection procedure is scheduled at a time when an employee or prospective employee cannot attend because of religious practices, the employer must accommodate the person unless undue hardship would result.
  • An employer may not ask about an employee's background unless justified by business necessity.
  • An employer may state the normal work hours for a job and ask if the employee is able to work those hours. Then after a position is offered, but before the applicant is hired, the employer can inquire into the need for religious accommodation and determine whether this is possible.

 

“The holiest of all holidays are those kept by ourselves in silence and apart; the secret anniversaries of the heart..”

Henry Wadsworth Longfellow,
(1807-1882)

This issue discusses:

We’ve also provided hyperlinks to a free Form of the Month.

DON'T DESPAIR …

Every once in a while it's fun to add some humor to your day. One of the funniest Web sites that we've seen is www.despair.com, which turns the whole "success stories" motivational approach on its head. The Web site is cynical, witty, and well worth a few minutes of your surfing time.

CHECK JOB APPLICANT'S ACADEMIC CREDS

Be sure to substantiate academic credentials claimed by prospective employees. Although it's nothing new for job candidates to claim degrees and credentials which they haven't earned, recent years have witnessed an explosion of so-called "diploma mills.” According to USA Today (September 29, 2003), there are more than 400 diploma mills and 300 counterfeit diploma Web sites. Perhaps even more disturbing, these "universities" have morphed into far more than "mom and pop" operations; they earn annual revenues of more than $500 million, according to John Bear, author of Bears' Guide to Earning Degrees by Distance Learning.

CASES OF THE MONTH

Our legal staff offers this review of three top cases that might affect your business.

(PDF) (WORD)

FORM OF THE MONTH:

How to Be an Excellent Employee
(PDF) (WORD)

It's amazing how most companies "grow" their employees. The typical employee handbook defines inappropriate employee conduct and its consequences for the employee. Only the rare and excellent company lists desired behavior. It's essential to remain positive with your employees. Remember — you get what you focus on.

For more information on the contents of this newsletter, please e-mail or give us a call.

The material presented here is general in nature. Due to local and state laws and ordinances, an individual article might not apply in every jurisdiction.

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